Advertorial
Bestillinger og forsendelse
Hvordan returnerer jeg min ordre?
Hvis du ønsker at returnere din ordre, skal du udfylde den returformular, der fulgte med pakken. Sørg for at medtage alle de oplysninger, der anmodes om på formularen, såsom ordrenummer og årsagen til returneringen. Når formularen er udfyldt, skal du omhyggeligt forsegle pakken og vedhæfte den forsendelsesetiket, der også fulgte med pakken. Læg pakken i en passende forsendelseskasse, og sørg for at aflevere pakken på posthuset eller hos en kurertjeneste så hurtigt som muligt. Hvis du har spørgsmål om returneringsprocessen, bedes du kontakte vores kundeservice for at få hjælp. Vi håber, at du er helt tilfreds med dit køb, men hvis du ikke er, er vi her for at hjælpe.
Alle ordrer kan returneres inden for 30 dage.
Når vi har modtaget ordren retur, vil refusionen blive behandlet inden for 14 arbejdsdage.
Er der nogen forsendelsesomkostninger?
Shipping is Free
Can I still change my order?
If you want to change your order, please send us an email to support@saturno-milan.com. We will see what is still possible.
How can I track my order?
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@sahara.com and we will contact the shipping company.
Account Info
Do I have to create an account?
No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.
How do I change my account password?
If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.